ONLINE GIVING FACT
Q: How do I give online?
There are two ways to give online. You can either log into the online community via our website. After logging-in, you’ll see ‘$ Give’ menu on the left side, or you click on the online giving icon on the NorthRidgefellowship.org home page.
Q: Is it safe to give online?
Yes. In many ways giving online is safer than writing a check because an electronic gift cannot be lost or stolen. The online giving system is encrypted and meets banking industry (PCI) standards to ensure transactions are completely secure.
Q: What types of bank accounts can I give from?
You can give online from your checking account, debit or credit card.
Q: Are there any fees involved with giving online?
You will not pay any fees with an online gift.
Q: Can I make a one-time contribution?
Yes. The system allows you the option of either making a one-time contribution or setting up a recurring contribution. For a one-time contribution, you can designate that the contribution should be made immediately or, for both one-time and recurring contributions, you can schedule the contributions to come out of your bank account on the date(s) specified by you.
Q: If I want to set-up a recurring gift, what are my options for frequency of my gift?
For recurring gifts, you have the option of giving weekly, every two weeks, monthly, quarterly or annually.
Q: Can I change my personal information or the amount or the frequency of my gift once I have set it up?
Yes. You can change or cancel your contribution at any time before the date of your next contribution. Simply log in to the system using your user name and password and make the necessary changes in the system.
Q: Will I still receive regular contribution statements from the church?
Yes, the church will continue to send year-end contribution statements to your address on file for tax purposes.
Q: When will contributions be taken from my account?
Contributions will be taken from your specified bank account within 48 business hours of the date you requested. This time frame allows time for the contribution to process through your bank and the church’s bank. If the date of your contribution falls on a weekend or a holiday, the transaction will be initiated on the next banking day.
Q: Can I designate my gift to a particular cause?
Yes, you can designate your gift to go toward general giving, the building fund or various other funds as established by the church.
Q: How will I know that I set up my gift correctly?
Immediately after submitting your contribution, you will receive an e-mail verifying your contribution.
Q: Does it matter which Internet browser I use?
No, any browser will work.
Q: I have additional questions about online giving that have not been addressed. Who can I talk to?
For any questions, concerns or comments about the online giving system, please contact our Finance Administrator Andy Ruble at 763-428-5115 or [email protected]